Privacy Policy
CRES Marketing Agency
CRES Marketing Agency is dedicated to keeping your personal data safe. This Privacy Policy explains how we handle your data when you visit our website, use our services, or contact us. By using our website or services, you agree to this Privacy Policy.
This policy follows the laws of data protection, including Qatar Law No. 13 of 2016 on the Protection of Personal Data Privacy and the General Data Protection Regulation (GDPR) of the European Union.
Here's what we mean by certain terms in this Privacy Policy:
- Personal Data: Any information about a specific person, as defined by Qatar Law No. 13 of 2016 and the GDPR.
- Data Subject: The person whose data we're talking about (e.g., you, the user).
- Processing: Any action we take on your data, like collecting, storing, using, sharing, or deleting it.
We gather and use different types of personal data:
1- Personal Data You Provide Directly
- Contact Information: Your name, email, phone number, company, job title, and more when you fill out forms on our website or contact us.
- Service-Related Information: Details about our marketing services, like project info and preferences.
- Payment Information: Payment details (e.g., credit card numbers) for services, handled securely by third-party processors.
2- Personal Data Collected Automatically
- Website Usage Data: Your IP address, browser type, device info, pages visited, and more, collected through cookies and tracking tools.
- Analytics Data: Data on website traffic and user behavior, gathered by tools like Google Analytics.
3- Personal Data from Third Parties
- Social Media Data: Info you share with us on social media platforms (e.g., LinkedIn, Instagram).
- Third-Party Service Providers: Data from third-party tools or platforms we use, like email marketing services.
We get your personal data in several ways:
- Directly from You: When you fill out forms on our website, email or call us, or use our services.
- Automatically: Through cookies, web analytics tools, and other tracking technologies when you visit our website.
- From Third Parties: When you interact with us on third-party platforms or when we receive data from service providers.
We use your personal data for specific reasons and on certain legal grounds:
Purpose | Legal Basis |
To provide and deliver our marketing services, including responding to inquiries and fulfilling contracts. | Performance of a contract (Article 6(1)(b) GDPR, if applicable; Qatar Law No. 13 of 2016). |
To communicate with you, including sending updates, newsletters, or promotional materials. | Consent (Article 6(1)(a) GDPR, if applicable; Qatar Law No. 13 of 2016) or legitimate interests (e.g., direct marketing, if permitted). |
To analyze website usage, improve our website, and enhance user experience. | Legitimate interests (Article 6(1)(f) GDPR, if applicable; Qatar Law No. 13 of 2016). |
To process payments for services. | Performance of a contract (Article 6(1)(b) GDPR, if applicable; Qatar Law No. 13 of 2016). |
To comply with legal obligations, such as tax or regulatory requirements. | Compliance with a legal obligation (Article 6(1)(c) GDPR, if applicable; Qatar Law No. 13 of 2016). |
To protect our rights, property, or safety, or that of others. | Legitimate interests (Article 6(1)(f) GDPR, if applicable; Qatar Law No. 13 of 2016). |
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. Cookies are small text files stored on your device that help us understand how you use our website.
1- Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website (e.g., to enable navigation and access secure areas).
- Analytics Cookies: Used to collect information about how visitors use our website, such as which pages are visited most often (e.g., Google Analytics).
- Marketing Cookies: Used to deliver personalized advertisements or content based on your interests.
2- Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information, please refer to our Cookie Policy.
We do not sell, rent, or trade your personal data to third parties. However, we may share your personal data in the following circumstances:
1- With Service Providers
We may share your personal data with trusted third-party service providers who assist us in operating our business and delivering our services. Examples include:
- Email marketing platforms (e.g., Mailchimp).
- Web analytics providers (e.g., Google Analytics).
- Payment processors (e.g., Stripe, PayPal).
- Cloud storage providers (e.g., Amazon Web Services, Google Cloud).
These service providers must handle your personal data only as we tell them to. They must also keep your data safe.
2- For Legal Purposes
We might share your personal data if the law requires it. This includes in Qatar or other places where we work.
3- Business Transfers
If we merge or sell, your data might be shared. We'll tell you if this happens and how your data will be used.
1- Where Your Data is Stored
Your data is kept on secure servers in Qatar or on cloud services. We make sure these places follow the law.
2- Security Measures
We use strong security to protect your data. This includes:
- Encryption of data in transit and at rest.
- Access controls to limit data access to authorized personnel only.
- Regular security audits and vulnerability assessments.
Even with these steps, no system is completely safe. We do our best to protect your data, but we can't promise complete security.
If you're outside Qatar, your data might go to Qatar. Qatar's laws on data protection are different from some places.
If you're in the European Union or under GDPR, we'll make sure your data is moved safely. We'll use Standard Contractual Clauses (SCCs) or other safe ways to move your data.
You have certain rights under Qatar's data protection law and GDPR. These include:
- Right to Access: You have the right to ask for access to your personal data and know how it's processed.
- Right to Rectification: You can ask us to correct any wrong or missing personal data.
- Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data under certain conditions (like if it's no longer needed).
- Right to Restrict Processing: You can ask us to stop processing your personal data in some cases (like if you think the data is wrong).
- Right to Data Portability: You have the right to get your personal data in a format that's easy to read and use, and to share it with others.
- Right to Object: You can object to how we use your personal data, like for marketing, if it's based on our interests.
- Right to Withdraw Consent: If we use your data with your consent, you can withdraw it anytime without affecting past use.
- Right to Lodge a Complaint: You can complain to a data protection authority if you think your rights have been broken.
To use any of these rights, please contact us at the details in the "Contact Us" section. We'll get back to you within a month, or a bit longer if it's complex.
If you've signed up for our marketing emails, we'll use your info to send you updates. You can stop these emails anytime by:
- Clicking the "unsubscribe" link in any email we send you.
- Contacting us directly using the details provided in the "Contact Us" section below.
Even if you don't want marketing emails, we might still send you important messages, like service updates or replies to your questions.
We keep your data only as long as we need it, as stated in this Privacy Policy. The time we keep it varies based on the data type and its purpose. For example:
- Contact Information: We keep it until you ask us to delete it or until we need it for legal reasons.
- Website Usage Data: We keep it for up to [insert period, e.g., 12 months] for analysis, then we anonymize or delete it.
- Payment Information: We keep it for as long as tax or financial laws require (e.g., 10 years in Qatar).
When we no longer need your data, we'll delete or anonymize it according to the law and our policies.
Our website may link to third-party sites, apps, or services not run by us. This Privacy Policy doesn't cover those third-party services. We suggest you check their privacy policies when visiting.
Our site and services are not for kids under 18. We don't collect personal data from minors. If we accidentally collect data from a child, we'll delete it fast.
If you think we have data from a child, please tell us right away. Use the "Contact Us" details below.
We might update this Privacy Policy sometimes. This could be because of changes in our data handling, laws, or business. Any updates will be on this page, and the "Last Updated" date will change.
If big changes affect your rights, we'll let you know by email or on our website.
We suggest you check this Privacy Policy often. This way, you'll know how we protect your data.
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